How secure is the payment gateway?
Its very secure because we used Stripe 3D has additional authentications and is more secure.
If the payment fails but the money is debited from the account, how will it be handled?
Set up a call center for your students to raise payment-related concerns and your admin/operations team will have to check inside the stripe dashboard. If money […]
How to get the Stripe keys to set up the gateway?
Once the stripe account is created, stripe keys will be provided. Copy the same and paste it in the Config page of the admin panel […]
Can we integrate another payment gateway?
Yes, we can integrate any payment gateway. Please reach out to us to discuss further.
Stripe doesn’t support my country. What can I do?
To open a Stripe account in a country different than your primary business country, you will first need to make sure that Stripe supports processing payments […]
Do we have an option to payout the tutors automatically?
No, for that we need to use Stripe Connect, which will be integrated in the upcoming versions. Currently, we only use Stripe.
How can I collect the money which students pay for booking the sessions & buying courses?
Log into your Stripe Dashboard and go to Balance → Payouts Click “Payout funds instantly” Enter an amount to pay out and select the debit card […]