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Student Dashboard

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  2. Student Dashboard

Is there any option for the students to raise queries after the classes?

The students can directly send messages to the tutor and get their doubts clarified.

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What are the options for the students to reach out to the tutor?

The students can open a tutor profile, click on the Message button and send a message to that tutor 

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If a student requests a refund, how will the admin pay him?

Once the student makes a refund request, the request will reach the admin. Admin should click on the Refund requests tab and select Refund Request list- […]

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Will the system automatically disconnect the call?

No, the system cannot disconnect the call, only the tutor has the control to end the session

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If the session crosses the given time limit, will the student be charged extra?

No. Students will not be charged extra.

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Is there an option for the student to avail of the discount using a coupon code?

Yes. Students can avail of the discount using the available coupon code. They can apply the coupon code on the booking page of the webinar/1-1 session.

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What if the student books the class and does not attend? Can he still ask for a refund?

In this case, he cannot ask for a refund.

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If the tutor does not turn up, can the student ask for a refund?

Students can ask for a refund if they cannot attend the class. The refund request should be sent at least 24 hours before the class time

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Will the student be notified after the booking is successful?

Students will receive an email after the payment is successful.

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Where can the student see the list of payments he has made to attend classes?

Click on the My Transactions tab on the header to see the payments made.  

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