Admin can only deactivate i.e. soft delete the group classes from backend so that the already booked users will still be able to access that group class and only for new users, the group class will not be available.
- 1-on-1 Classes
- Addons
- Admin Backend
- Cancellations, Refunds
- Coupons/Discounts
- Course Management
- Can tutors upload multiple media files under the same lecture?
- A tutor created a course but doesn't appear in his course management dashboard, why?
- if I upload a course video in a format (other than mp4)-can the system automatically convert to a playable format?
- Course Management FAQ
- How a Student Purchases the Course and Gets Access
- Customization
- Footer & Static pages
- General Settings
- Group Webinar Classes
- Internal Messaging
- Lessonspace
- Multi-Language
- Payment gateway
- Reviews/Ratings
- Student Dashboard
- What if a student skips to end of the course session/module?
- If a student gift a course to a non-member of the platform - where can he access it?
- If a student gifts a course/group class to another student who is already a member of the platform, where can the recipient access his gifted course/group class?
- Can a student gift a course/webinar to himself?
- What is the minimum buffer time required to book a group class prior to the schedule by a student?
- Tutor payouts
- Tutor profile management
- Zoom Live Streaming
- How will the admin know if the tutor/host didn't start the session yet?
- What if the tutor disconnects in between of the zoom session?
- Can a tutor start the session prior to the scheduled time?
- What if a tutor already have a pro account while signing up with the platform?
- When does a tutor receives the zoom activation email?